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Shipping

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Most items will ship out within 1-3 business days of ordering (weekends and holidays not included).

You will be informed if an item in your order is not available for immediate shipment. Therefore, the order may be separated into different shipments (for no extra charge), and items ordered together may not be shipped out on the same day.

If you would like to cancel a backordered item in your order, simply send us your request by submitting a ticket, we’ll get back to you within 24 hours.

Shipping Rates & Times

Please refer to the table below for various shipping times to international destinations.

Just a reminder that shipping times are estimated, and might take longer during peak season or due to an incorrect address. 

CountryStandart shippingExpress shipping
USA, Canada2-4 weeks11-22 days
UK14-25 days9-20 days
European countries11-21 days8-18 days
Other countriesPlease contact usPlease contact us

Standart shipping - regular air mail, express shipping - EMS.

Very rarely shipping may be has a delay up to 1 or 2 weeks.

Shipping Status

You can simply log into your account and click “My Orders” to view your order status.

Please submit a ticket within 6 months of shipment if the package does not arrive on time. Our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.

Click here to learn more about tracking.

P.O. Boxes & APO/FPO Addresses

We do not ship to P.O. Boxes or APO/FPO addresses at the moment. Please make sure to write a detailed and valid shipping address while placing the order.

Where we ship

  • Austria
  • Australia
  • Bulgaria
  • Czech Republic
  • Cyprus
  • France
  • Indonesia
  • Israel
  • Greece
  • Japan
  • Korea
  • Republic of Lithuania
  • Latvia
  • Macedonia
  • Malaysia
  • Moldova
  • Netherlands
  • New Zealand
  • Poland
  • Romania
  • Serbia
  • Thailand
  • Switzerland
  • United Kingdom
  • United States
  • Canada

*if your country is not in the list, please contact us

UPDATE 08.01.2021: DELIVERIES TO USA AND CANADA ARE CURRENTLY TAKING AROUND 2-3 WEEKS, TO EUROPE UNION 2-3 WEEKS, UNITED KINGDOM NOT delivery, AUSTRALIA 6-8 WEEKS.

This list will help you check the status of delivery to the country of interest. Some of them do not accept departures due to the lack of air traffic and the inability to use transit routes. Delivery to other countries will take longer than usual. Finally, delivery to Europe, the United States, and China with CAVID-19 restrictions now takes 1-2 weeks, not much longer than the standard one.

Country of destinationCurrent shipping methodEstimated time of arrival in the country of destination (from the date of transfer to the carrier)A comment
USAAir delivery by several air routes 1-2 flights per week.2-3 weeks 
UKAir delivery by several air routes 1-2 flights per week.not
EuropeDelivery by land transport14-25 days 
GermanyDelivery by ground transport + 2 flights per week14-25 days 
ChinaDaily flights, except Friday1-2 Weeks  
Hong KongAir delivery 3-4 flights per week1-2 Weeks 
BelarusDelivery by land transportWeek 1 
KazakhstanDelivery by land transportWeek 1 
KyrgyzstanDelivery by land transport2 weeksDelivery is carried out through Kazakhstan
UzbekistanDelivery by land transport3 weeksDelivery is carried out through Kazakhstan
UkraineDelivery by land transportWeek 1 
MoldaviaDelivery by land transport2-3 weeksDelivery is carried out through Ukraine
AzerbaijanDelivery by land transport1-2 weeks 
GeorgiaDelivery by land transport1-2 weeks 
CyprusDelivery by land transport3 weeks 
MaltaDelivery by land transport3 weeks 
CanadaAuto + air delivery once a week2-3 weeksAir delivery is carried out through Europe
JapanAir delivery once a week3-4 weeksAir delivery is carried out through Europe
IsraelAir delivery on a weekly basis by different air routes2-3 weeksPart of the air mail is delivered in transit through Baku
South KoreaAir delivery 2 times a month2-3 weeks 
MongoliaDelivery by land transport3-4 weeks 
VietnamAir delivery 2 times a month4-5 weeks 
SingaporeAir delivery 2 times a month4-5 weeksDelivery is carried out in transit through Vietnam and Hong Kong
TaiwanAir delivery 2 times a month4-5 weeksDelivery is carried out in transit through Vietnam and Hong Kong
IndonesiaAir delivery 2 times a month4-5 weeksDelivery is carried out in transit through Vietnam and Hong Kong
MalaysiaAir delivery 2 times a month4-5 weeksDelivery is carried out in transit through Vietnam and Hong Kong
UAEAir delivery 2 times a month3-4 weeks 
Saudi ArabiaAir delivery 2 times a month3-4 weeksDelivery is carried out in transit through the UAE
QatarAir delivery 2 times a month3-4 weeksDelivery is carried out in transit through the UAE
PakistanAir delivery 2 times a month3-4 weeksDelivery is carried out in transit through the UAE
JordanAir delivery 2 times a month3-4 weeksDelivery is carried out in transit through the UAE
SudanAir delivery 2 times a month3-4 weeksDelivery is carried out in transit through the UAE
IndiaAir delivery 2 times a month3-4 weeksDelivery is carried out in transit through the UAE
BrazilAir delivery - nonotRussian Post is negotiating with several air carriers to resume flights
AustraliaAir delivery - nonotRussian Post is negotiating with several air carriers to resume flights
New ZealandAir delivery - nonotRussian Post is negotiating with several air carriers to resume flights
TajikistanNo mail messageThe dates will be determined after the start of the flightRussian Post is negotiating with air carriers and foreign partners about the start of delivery
Middle East CountriesNo mail messageThe dates will be determined after the start of the flightRussian Post is negotiating with air carriers and foreign partners about the start of delivery
Latin and South AmericaNo mail messageThe dates will be determined after the start of the flightRussian Post is negotiating with air carriers and foreign partners about the start of delivery
AfricaNo mail messageThe dates will be determined after the start of the flightRussian Post is negotiating with air carriers and foreign partners about the start of delivery
OceaniaNo mail messageThe dates will be determined after the start of the flightRussian Post is negotiating with air carriers and foreign partners about the start of delivery
LibyaThe country is closed for receiving and sending mailnot 
Easter Island (Chile)The country is closed for receiving and sending mailnot 
EcuadorThe country is closed for receiving and sending mailnot 
MauritaniaThe country is closed for receiving and sending mailnot 
South AfricaThe country is closed for receiving and sending mailnot 
HondurasThe country is closed for receiving and sending mailnot 
ChadThe country is closed for receiving and sending mailnot 
BoliviaThe country is closed for receiving and sending mailnot 
MalawiThe country is closed for receiving and sending mailnot 
CubaThe country is closed for receiving and sending mailnot 
TurkmenistanThe country is closed for receiving and sending mailnot 
SurinameThe country is closed for receiving and sending mailnot